Web Site Terms and Conditions of Use

Web Site Terms and Conditions of Use


Use License

All our products are released under the GPL V2 or later. To know more about the GPL refer in this website: http://www.gnu.org/licenses/gpl.html

Updates

All updates for the same product series are free to all valid customers, unless otherwise stated. If there are any exceptions, we will always make sure to clearly state so in our product descriptions.

File Delivery

The payment process is fully automated. After you purchase a product, you will be automatically emailed link to the copy of the product , which you used to register with us.



Disclaimer

  1. The materials on Flance.info's web site are provided "as is". Flance.info makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Flance.info does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Flance.info or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Flance.info's Internet site, even if Flance.info or a Flance.info authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Flance.info's web site could include technical, typographical, or photographic errors. Flance.info does not warrant that any of the materials on its web site are accurate, complete, or current. Flance.info may make changes to the materials contained on its web site at any time without notice. Flance.info does not, however, make any commitment to update the materials.

Links

Flance.info has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Flance.info of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Flance.info may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


 

REFUND POLICY

Dear Valued Flance Web Development Solutions Customer,


Since Flance Web Development Solutions is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.

 


However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

We DO honor requests for refund for the following reasons.

- non-delivery of the product: due to some mailing issues you do not receive a delivery e-mail from us;

- download issues: it may happen so that you are having problems while downloading the product;

On the quality front, we ensure proper quality management practices and our company is audited on a semi-annual basis by an external quality certification agency.

Contact Us

Please, mind that our Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. We will gladly review your problems per your contacting us via following means:

Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

or create Helpdesk ticket here

Please, give it 24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted only within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Terms and Conditions.

 

Payment and Supplier Disclaimer

Payments

Payments for your orders is carried out through a secure checkout process with 2Checkout.com or Plimus.com. During the checkout process, it will be given the options to select payment processors 2Checkout.com or Plimus.com.

 

Plimus.com

Once you click "Confirm order" with Plimus.com payment processor you will be redirected to Plimus.com secure site to make your payment. All major credit / debit cards as well as paypal payments can be accepted. During checkout a secure connection is established with Plimus.com servers using SSL technology. In addition Plimus.com offers full credit card fraud protection .

 

Processed by Plimus

privacy policy

online information gathering

At flance.info, we respect your concerns about privacy. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our Web site and take advantage of technologies to improve the services we provide, our policies will continue to evolve. We therefore encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices. Currently, flance.info gathers online customer information to improve the content of our Web site, to enhance your online shopping experience and for marketing and promotional purposes. We collect information from you in two primary ways: when you register to purchase and when you register for e-mail (please see below for details concerning each). There are also incidental instances in which we would need to gather relevant information from you, including requesting a catalog.

registering for a purchase

The information you provide upon registering to purchase includes general facts necessary for us to complete your order - your name, mailing address, shipping addresses, e-mail address, and credit card number. Your credit card number is privileged information and will at no time be shared with a third party. Your online account information is stored and maintained in a secure location separate from this Web site.

registering for e-mail

The information you provide upon registering for e-mail consists only of your name and e-mail address. We will use this information to respond to your submissions and may share your e-mail address with the affiliates of Flance Web Development Solutions and other organizations which may be of interest to you.

submissions

Although we will make every effort to respond quickly to applicable e-mail messages, Flance Web Development Solutions is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding flance.info, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this Web site or any e-mail connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through flance.info shall become and remain the property of Flance Web Development Solutions. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Should you have any questions concerning a submission, please contact us.